Returns

We hope your Present Tense Home piece becomes a staple that grounds you in the moment for years to come. Due to the nature of the end use of the product and our intentional production methods, all sales are considered final unless a requested return is approved.

How to start a return

If something about your order isn't right, please reach out to us at hello@presenttensehome.com within 14 days of delivery. Include your order number, the item you would like to return, and a brief note about your request. We are happy to consider return requests individually. All return requests must be approved by Present Tense Home before an item is sent back. Please note that all sale items are final sale

Return eligibility

• The piece must be unused, unwashed, and in its original condition, with all original tags and packaging intact.
• Once your return arrives and has been inspected, we will confirm the return status.
• Approved refunds will be issued to the original payment method.
• Present Tense Home reserves the right to make the final determination regarding return eligibility.

• Pieces that have been used, washed, worn, damaged, altered, or otherwise changed from their original condition are not eligible for return.

Return shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. 

Original shipping costs are non-refundable.

Refunds

Once your return has arrived, we will inspect it and notify you by email whether the refund has been approved.

Approved refunds will be issued to your original payment method minus shipping costs.

Damaged or incorrect items

If your order arrives damaged or incorrect, please contact hello@presenttensehome.com as soon as possible. We will work with you to resolve the issue.

We will review the issue and work with you toward an appropriate resolution. Our priority is our customers having quality items that fit into their lives.

For any additional questions about your order, please reach out to hello@presenttensehome.com.